Privacy Policy

Last updated: November 7, 2026

1. Introduction

Buy Mail Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the information needed for the checkout and services you use:

• Order Information: We collect your delivery email, selected products, quantities, prices and discounts. When you continue from the separate NOWPayments checkout, we also save your billing country. We do not ask for your name or postal address. These records are saved before payment, including when payment is pending or fails.
• Payment Information: We store payment references and status. For NOWPayments, we retain invoice and payment IDs, verified payment notifications and confirmation data, which may include cryptocurrency amounts, wallet addresses, network transaction references, fees and settlement information supplied by the processor. We do not collect wallet private keys, card numbers or card security codes.
• Communication Information: If you contact our support team, we may retain that correspondence for customer service purposes.
• Analytics Data: When you consent, we collect anonymous usage data through Google Analytics to improve our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Here's what we use:

3.1 Types of Cookies

• Necessary Cookies: Essential for website functionality (always active)
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Advertising Cookies: Used for personalized ads (Google Ads, when applicable)
• Functional Cookies: Enable enhanced features and personalization

Outbound link counts

When you use the Buy proxies button, a first-party link opens the external provider in a new tab. We record the button placement and time to count those link opens. This counter does not store your IP address, browser details, referrer, account identity or a visitor identifier, and does not set a tracking cookie. Repeated opens are counted separately. The external website handles any information you provide there under its own privacy policy.

3.3 Partner referral cookie

If you open our site through a partner's link (an address containing ?ref=), we set a first-party cookie named bms_ref for 90 days. It only contains the partner's code and an expiry date, is signed to prevent tampering, and is used to credit that partner if you place an order. If you then buy, we link your order email to that partner so they are also credited for your later orders. Partners never see your email, name or order contents; they see order references, amounts and their commission. You can ask us to remove this link at any time.

3.2 Cookie Consent

We use Google Consent Mode v2 to respect your privacy choices. You can:

• Accept or reject different types of cookies
• Change your preferences at any time
• Access detailed information about each cookie type

4. How We Use Your Information

The limited information we collect is used exclusively for:

• Processing and fulfilling your orders
• Reconciling payments, handling refunds and maintaining accounting and tax records
• Delivering the purchased email accounts to you
• Providing customer support
• Managing our warranty and replacement services
• Improving our website performance (with your consent)
• Showing relevant advertisements (with your consent)

Where data-protection law requires a lawful basis, checkout and delivery data are processed to perform our contract or take steps at your request before a contract. Required accounting records are processed to meet legal obligations. Payment reconciliation, dispute handling and fraud prevention may also rely on our legitimate interests, subject to applicable law. Optional analytics and advertising depend on your cookie choices; they are not required to pay.

5. Google Analytics and Advertising

When you consent to analytics cookies, we use Google Analytics to understand how visitors use our website. This includes:

• Page views and user interactions
• Traffic sources and referrals
• Device and browser information
• Geographic location (country/region level)

When you consent to advertising cookies, we may use Google Ads for:

• Retargeting campaigns
• Conversion tracking
• Personalized advertisements

All data is processed in accordance with Google's privacy policies and GDPR requirements.

6. Information Storage and Security

Billing, order and payment records are stored in our database. We retain them for the period needed to:

• Complete the delivery of your purchased accounts
• Provide support during the warranty period
• Comply with applicable accounting, tax and other legal retention obligations

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

7. Service Providers and Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties, except:

• To service providers who assist with hosting, database storage, delivery, accounting or payment processing. The existing checkout uses Plisio; the separate crypto checkout uses NOWPayments when enabled. Our NOWPayments invoice-creation request sends the order reference, USD amount and payment callback/return URLs, not your billing name, address or delivery email. NOWPayments may collect information directly on its hosted page under its privacy policy. We retain the payment metadata it returns for reconciliation.
• When required by law or to protect our rights

8. International Data Transfers

Your information may be processed by Google's services, which may transfer data internationally. These transfers are protected by appropriate safeguards, including Google's compliance with GDPR and other data protection frameworks.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access information we have about you
• The right to request deletion of your information
• The right to object to the processing of your information
• The right to withdraw consent for cookies and tracking
• The right to data portability

To exercise these rights, please contact us at privacy@buymailstore.com.

10. Data Retention

We retain your information for the following periods:

• Order data: Up to 2 years for warranty and support purposes
• Analytics data: Automatically deleted by Google Analytics after 26 months
• Cookie consent: 12 months, after which you'll be asked to renew your preferences

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

11a. Partner program members

If you apply to our partner program we store your email, a hashed password, name, country and your answers about how you will promote us, to review your application and run your account. For payouts we store the wallet address or bank details you enter with each payout request, encrypted, to send and document the payment. We keep payout and commission records as long as accounting and tax law require. Contact support to close your partner account or request your data.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@buymailstore.com