Frequently Asked Questions

Find answers to the most common questions about our premium email accounts. Can't find what you're looking for? Contact our support team.

Buying email accounts is simple: 1) Choose your preferred email provider (Outlook, Hotmail, GMX, or Mailo), 2) Select your package size, 3) Complete checkout with cryptocurrency, and 4) Receive your accounts via email within 24 hours or less.

Yes. Despite our competitive pricing, all our email accounts are verified, secure, and reliable. We offer different price points depending on the provider, with Mailo being our most affordable option starting at $2.99, while still maintaining quality standards.

Outlook accounts offer OAuth activation, Microsoft ecosystem integration, and maximum compatibility with all websites and services. They're ideal for users who need reliable email accounts for business use, subscription services, or platform registrations.

Outlook and Hotmail accounts are the same Microsoft mailbox platform and come in the same two delivery formats, which you choose in your cart before checkout. Standard (email:password) gives you just the login — the address and password only, with no recovery mailbox and no OAuth / Microsoft Graph API access. It's perfect for simple sign-ins and logins. Full (email:password:oauth:client_id:recovery_mail) adds an OAuth refresh token, the application client ID, and the recovery mailbox — so you can authenticate through the Microsoft Graph API, connect via OAuth (e.g. IMAP/SMTP with modern auth), and recover the account if needed. Choose Full if you need automation, API access, or long-term reliability; Standard if you only need to log in. Both formats deliver the same verified accounts — only the included credentials differ. One thing to note with the Standard format: when you sign in — especially from a new device or IP address — Microsoft may occasionally ask for a recovery email to confirm the account. The Standard format does not include one, so if you expect to hit that step, pick the Full format, which comes with the recovery mail.

In our experience most Outlook accounts stay live for a long time — typically anywhere from 1 to 12 months, and often longer with careful use. That said, the accounts live on Microsoft's servers, so we cannot guarantee exactly how long any individual account will hold: lifespan depends on how you use it, your IP and sending patterns, and Microsoft's own automated checks. Accounts flagged for heavy automation, spam, or terms-of-service violations can be suspended sooner. This is why every order is covered by our replacement warranty — if an account fails within your warranty period through no fault of your own, contact support and we'll replace it. For maximum longevity we recommend the Full (OAuth) format and warming accounts up gradually rather than using them aggressively from day one.

Our GMX packages currently feature gmx.com accounts. These are fully enabled for IMAP/SMTP use and work seamlessly with all major platforms. While the specific domain (currently gmx.com) is subject to availability, we guarantee all accounts meet our high standards for quality and functionality.

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